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Help Centre Governance & Policies Understanding the coverage framework

Understanding the coverage framework

What this is

The coverage framework is a structured list of governance areas your organisation should have in place — such as MFA policies, backup procedures, acceptable use policies, and data handling practices. Each area can be confirmed, assigned to a responsible person, and supported with evidence.

What to do

Open the Compliance workspace and go to the Governance tab. Review each coverage area. For each area, confirm whether it is active, assign a responsible person, and upload any supporting documentation.

Why it matters

Governance areas demonstrate to regulators and auditors that your organisation manages compliance beyond just training. Each confirmed area contributes to your governance score.

What happens next

Areas you confirm turn green in the coverage summary. Unconfirmed areas are flagged as gaps. The governance component of your compliance score reflects the proportion of areas that are covered.

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